Privacy and cookies policy

1. Introduction

We are committed to safeguarding the privacy of our website visitors.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors that is supplied through this website; in other words, where we determine the purposes and means of the processing of that personal data.

2. How we use your personal data

In the table below and elsewhere in this Section 2 we have set out:

  • the general categories of personal data that we may process;
  • in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
  • the purposes for which we may process personal data; and
  • the legal bases of the processing.
Category Description Source Purposes Legal basis
Usage data This is data about your use of our website and services, and may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use Our analytics tracking system Analysing the use of the website and services Legitimate interests, namely monitoring and improving our website and services
Account data User account data with respect to our website You Operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you Legitimate interests, namely the proper administration of our website and business
Publication data Information that you post for publication on our website or through our services You Enabling publication and administering our website and services Legitimate interests, namely the proper administration of our website and business
Enquiry data Information contained in any enquiry you submit to us regarding our products or otherwise You Offering, marketing and selling relevant products to you Consent
Transaction data Information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website You Supplying the purchased products and keeping proper records of the transactions The performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business
Notification data Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters You Sending you the relevant notifications and/or newsletters Consent
3. Providing your personal data to others

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4. International transfers of your personal data

In this Section 4 and elsewhere on our website, we provide information about the circumstances in which your personal data may be transferred from a location within the European Economic Area (EEA) to a location outside the EEA.

In particular, we may make transfers to Australia, the Philippines, Singapore, Ukraine, the United Arab Emirates and/or the United States of America for the purpose of enabling the provision of hosting, back-up and content delivery services.

5. Retaining and deleting personal data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6. Security of personal data

We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

8. Your rights

In this Section 8, we have summarised the rights that you have under data protection law.

Your principal rights under data protection law are:

  • the right to access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to complain to a supervisory authority; and
  • the right to withdraw consent.
9. Third party websites

Our website includes hyperlinks to, and details of, third party websites.

10. Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

11. About cookies and local storage

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser.

12. Cookies and local storage that we use

We use cookies for the following purposes:

  • authentication;
  • ecommerce and shopping cart;
  • analysis; and
  • cookie consent.
13. Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

14. Managing cookies

Our website includes cookie management options.